Thanks for your message!
We will do our best to get back to you as soon as possible.
For the 2023/4 season, we have enabled deferred payments on the teamo portal
This is an effort to save us money on processing fees for Match fees.
Through our teamo platform we pay two fees on every payment we collect/process - a fee to teamo for the handling and a fee from the payment processor
If you use a debit/credit card through Stripe, then we pay 1.4% plus 20p per transaction
If you use a direct debit through gocardless its 1% plus 20p per transaction
Deferred payments groups transactions into groups , which reduces the number of 20ps we pay.
20p doesn't sound a lot until you realise that we do 9 teams, averaging maybe 13 players a game, times 22 games in a season, which is £515 or so.
We estimate by using deferred payments we'll save approximately 75% of this, so saving the club £400
As far as way you do it on teamo, it is no different - you just press pay as you currently do
What does change is when the money leaves your account.
When you pay a deferred payment, your invoice will be paid in 30 days, OR when you hit a predefined limit. Our predefined limit is £60.
If you already have a payment deferred, the next one gets added to the already running 30 day timer
If you have a non deferrable payment (eg your annual subs on a monthly amount, or a kit payment , or a social ticket) and you have money waiting to go out on a deferred payment, it will be paid at the same time as your non deferred payment (ie reducing the number of transactions)
Either myself (Stephen, click my name below) or ideally the tech support at Teamo, through the chat function when logged in.
We will do our best to get back to you as soon as possible.